Friendship Buddies

Our Friendship buddies scheme is a free telephone befriending service where one of our trained and dedicated volunteers will call you around the same time each week for a chat of up to 20-minutes.


The person who calls you each week will always be the same Friendship Buddy Volunteer.

We know that not talking to someone regularly can be difficult and sometimes can increase feelings of loneliness; our Friendship Buddy service is here so you can regularly chat to someone familiar.

We’ll match you with someone like-minded where you share similar interests and are more likely to have things in common.

Our Friendship Buddies are committed and caring community members who give their time and attention to those who need it, as part of our befriending service. Each buddy is interviewed, referenced, and given training and support. However they are not paid and don't have the same responsibilities as care navigators or social workers.

Who are Telephone Buddies for?

Our Friendship Buddy service is suitable for people who:

  • feel lonely and isolated

  • able to hear and be understood over the phone

  • able to commit to a regular weekly call.

  • Who want to interact with others

  • Who would like to look at ways of greater social interaction

Sometimes people have support needs that require additional support from us, and other agencies and we are happy to work with other agencies who can bring in extra advice and support.

If you are unsure whether the telephone service is for you, give us a ring and we can talk with you and talk things through with you.

How do I get a friendship buddy?

Online self referral

Refer someone else:

Forms must be returned to us within 6 months.

Phone: 02381 550066 (Tuesday or Wednesday, 10am to 12:30pm)



This service will prioritise those who are isolated due to frailty or physical impairments and have no regular meaningful social connections.

You do not have to be bereaved to use this service – it is open to everyone.